Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Internal Audit conducts audits and reports the results of our work to the Audit & Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team. As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

The Team: Governance, Analysis and Reporting

The Governance, Analysis, and Reporting (GAR) team Chief Audit Director leads the group that oversees audit quality and effectiveness for risk identification, monitoring, and assurance activities in conformance with stakeholder expectations and industry standards. In addition to a robust Quality Assurance capability, GAR aggregates themes, root causes of issues, and creates divisional reporting for executives, management committees, and the board.  The group also governs and monitors audit's requirements regarding regulatory and non-regulatory control issues, and oversees and reports on the function's project audit portfolio, which includes audits of the company's most significant projects and initiatives. 

The Role:

The Business Support Consultant 5 will collaborate across Internal Audit's end to end management of issue monitoring, validation activities, and project auditing.  This specific role will primarily cover teams engaged in auditing information technology, including; Information security Management, Technology Change Management and System Development Lifecycle (SDLC), Data Backup and Storage Management , Database Administration, Configuration Management, Technology Governance and Risk Management, Patching Vulnerability Management, Recoverability, Security Administration and Technology Infrastructure.  Leveraging extensive knowledge of Information Technology practices and associated risks.  The Business Support Consultant will provide challenge, governance, and oversight for audit teams' monitoring, validation, and project execution activities.  In addition to a subject matter focus on Information Technology, the Business Support Consultant will demonstrate strong business acumen, expertise in banking regulations, project management, and advanced auditing skills. The person in this role will drive efforts to ensure strong execution across Audit related to Issue Management and Project Auditing, establishing procedures designed to limit risk exposure and create efficiencies.  This role will partner with audit leadership to establish new requirements and governance, specifically related to the following activities:

• Issue Capture (Regulatory or Non-Regulatory Sourced): With a focus on Information technology, ensure audit teams have assured management's issue responses address root causes and reflect agreement between the business and audit on success criteria.  Ensure corrective actions are comprehensive with appropriate resources aligned.  Ensure interdependencies and pre-requisites are fully understood by stakeholders at time of issue capture and timelines are appropriate.   Ensure auditors validate that Wells Fargo systems of record accurately capture resolution deliverables, timelines, and accountabilities.  Challenge auditor decisions or escalate concerns that pose risk to the successful remediation of issues.  Apply regulatory and operational risk subject matter expertise unique to the circumstances of the issue.
• Validation Planning: With a focus on Information Technology processes and activities, ensure that audit teams perform timely documentation of approach for corrective action validation and determine appropriate committee channels for review and approval. Assess if the audit validation and testing procedures are comprehensive and executed to identify concerns timely.  Ensure that validation procedures are control-focused and include procedures to challenge control design and execution.  Demonstrate strong expertise in audit testing, championing the use of automated control testing and use of data analytics.  Ensure test plans contain adequate procedures related to regulatory compliance or to mitigate gaps related to regulatory compliance matters.
• Ongoing Monitoring and Final Validation:  With a focus on Information Technology, track audit budget and ongoing monitoring activities including anticipated delays/due date extensions.  Demonstrate credible challenge to the audit team on quality concerns related to status conclusions and commentary.  Identify and escalate situations where audit and accountable executives are misaligned. Monitor validation progress, coordinating activities across the audit teams, management and board reporting where applicable. Partner with Audit executive leadership, Quality Assurance, and where applicable, with regulatory relations to provide reporting to senior leaders and regulators as appropriate. 
• Project Auditing: With a focus on Information Technology, promote consistent approach and outcomes in Audit's risk assessment, budgeting, scope, and testing approach for Wells Fargo's most significant strategic priorities and innovation initiatives. Taking a portfolio view, ensure that Audit teams give assurance to Management that projects are being governed appropriately, change management controls are effective, and that timelines are on track.  In addition, through reviews and analytical surveillance, ensure that audit ratings and periodic status reporting are well supported. Leverage expertise and experience with Project Management methodologies, including Waterfall and Agile.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

• 10+ years of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning

• A BS/BA degree or higher
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Solid problem solving skills
• Good analytical skills with high attention to detail and accuracy
• Knowledge and understanding of audit methodologies and tools that support audit processes
• Experience operating effectively in a geographically dispersed organization
• Ability to take on a high level of responsibility, initiative, and accountability

• Formal Education or Professional Certification in a field of study related to Information Systems, Technology Governance, Information Security or similar discipline
• Solid understanding of Institution of Internal Audit (IIA) standards and other professional industry standards and guidelines (ISACA, ACAMS, etc.)
• Subject Matter Expertise in Banking Regulations, Operational Risk Management, and experience working across large, complex regulatory remediation programs
• Experience with auditing, governing, or executing technology change management initiatives such as control remediation projects and strategic priorities, especially in Agile and Waterfall project management environments; project experience managing at a program level is also desired. 
• Experience preparing and delivering reports to senior leaders and banking regulators
• Advanced data-analytic skills, including MS Excel, Tableau
• Understanding of the OCC's Heightened Standards for Large Financial Institutions and the FRB Supervisory Letter SR 13-1/ CA 13-1 policy statement on internal auditing
• Risk management specialization in areas such as Regulatory Compliance including BSA/AML, Basel, operational risk, data analytics, credit administration, stress testing, model risk, and Information Technology General Controls (ITGC)
• Certification in one or more of the following: CPA, CAMS, CRCM, CIA, CISA or Commissioned Bank Examiner designation.
• Experience at a financial institution or accounting firm.

• Ability to travel up to 10% of the time

NC-Charlotte: 301 S College St - Charlotte, NC
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MN-Minneapolis: 600 S 4th St - Minneapolis, MN

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.